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Wednesday, 2 November 2011

Engagement Consultant (Managed Services - Shared Market) Job in Kenya

We are a leader in the international telecommunications industry and are looking to recruit dynamic, first class professionals to fill the following position in our office in Nairobi, Kenya but working towards our offices across Sub-Saharan Africa.

We offer an excellent working environment, good training prospects and an attractive compensation structure.

Requisition ID
 00044065

Engagement Consultant - Managed Services : Shared Market (LTA) - 00044065 

Engagement Practice Consultant

Purpose/ Summary

The role of the Managed Services Practice Engagement Consultant is to be one of the key representatives for Ericsson towards our customers.

He/she requires a strong business mind-set, is sales orientated, and has strong influencing and negotiation skills with a focus on opportunities that generate leverage for Ericsson sales.

The Managed Services Practice Engagement Consultant will create value for both customers and Ericsson by addressing business, operational, organizational, technology and competence issues related to revenue generation, cost reduction and/or risk reduction.

The Managed Services Practice Engagement Consultant will work in a specific Engagement Practice reporting to the head of the Engagement Practice, securing borderless cooperation regarding solutions, products and services with the relevant domains and Customer Units.

As Engagement Consultant with a Service Line responsibility the responsibilities are expanded to include strategy and cross CU engagement within the Service line.

Key responsibilities
  • Proactively seeks, identifies, scopes, and obtains customer commitment for sales opportunities.
  • Support account teams with consultative sales approach.
  • Manages customer relationships including escalations in an effective way to assure customer satisfaction and Ericsson interests, at C-Suite level.
  • Continuously identify, analyze, communicate and document the industrial trends and business model references through business intelligence networks for specific engagements and practice strategies
  • Develop deep business intelligence to advice and guide the engagement teams and key accounts on strategic issues
  • Work closely with key customers to drive Ericsson influence, vision and innovation
  • Interact and present to customers complete solutions focused on customer issue resolution. This will be developed with consistent interaction with the various Engagement Practices that may involve cross Practice Solutions
  • Drive the nominated key deals by formulating engagement plan together with other stakeholders
  • Develop an engagement strategy and value proposition for each opportunity
  • Establish Ericsson's thought leadership position and market awareness to substantiate sales offers (serving associations, congresses, speeches, articles, etc.)
  • Establish project governance and supervise a number of projects/programs, often taking a role in the steering groups.
  • Develop and lead implementation of new business and go-to-market models between industry players and Ericsson.
  • Contribute towards knowledge management communities and create/drive gained knowledge to enable organizational competence development and more efficient, effective future sales and delivery.
  • Consistently guide and educate accounts on various Practice developments and show market insight and business acumen
  • Secure the achievement of the department goals & objectives through professional competence, behavior and participation in department activities and development.
  • As an Engagement consultant with service line responsibility the following responsibilities are added:
  • Strategic and tactical responsibility for the service line
  • Interface with BU SL and other SL units
  • Drive the growth plan and strategy for the service line
Experience
  • Previous consulting experience
  • Previous telecommunications experience (Min 5 years) in a KAM role or equivalent
  • Previous leadership and mentoring roles
  • Internal certification (refer ruling certification program)
Qualifications
  • Relevant business / Technical degree (MBA preferable)
Job: Consultant

Primary Location: KE-110-Nairobi

Schedule:
 Full-time

Job Posting: 01-Nov-11

Unposting Date:
 15-Nov-11

Job Type: Standard

Number of Openings: 1
Interested candidates for roles should apply online at www.ericsson.com/careers and search jobs by country ‘Kenya’ or 'Nairobi' to be considered for these exciting roles.
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Call for Associate Consultants

Practical Action combats poverty through the use of appropriate technology that is sensitive to people’s needs and to environmental circumstances.

It works in specific areas of the less developed world. Practical Action Consulting (PAC) is the dynamic development consulting arm of the international NGO, Practical Action.

It takes the lessons learned from the work of Practical Action and reacts to identify needs across a much broader geographic region.

PAC’s aim is to increase the reach and impact of Practical Action’s work by offering high quality, professional consultancy services to influence the work of development practitioners and uplift the lives of the aspiring people at the bottom of the pyramid.

PAC is seeking to network and partner with highly skilled, motivated, results oriented and proactive associate consultants to go into our database and will be called upon to fill both short and long term assignments in the EA region.

Associate consultants should have a Master’s degree and at least 10 years’ experience in their field of specialization with excellent writing and communications skills. Experience in research, project design and implementation, workshop planning and coordination and consultancy work will be an added advantage.

We seek experts in the following fields:
  1. Renewable Energy
  2. Enterprise and Market Development
  3. Climate Change
  4. Policy Research
  5. Water and Sanitation
If your area of specialization and skills match the above themes, please send your CV to recruitment@practicalaction.or.ke with the words ‘Associate Consultants’ clearly written as the email subject by the 11th November 2011.
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Strengthening Parliament by Supporting Parliamentary Oversight Committees Call for Consultants

The Africa Centre for Open Governance (AfriCOG) is currently implementing a project titled Strengthening Parliament by Supporting Parliamentary Oversight Committees, whose main objective is to increase the efficacy of parliamentary watchdog committees to effectively undertake their oversight/watchdog roles in the new constitutional dispensation and the capacity of parliamentary support staff and civil society to support them.

Who we are

AfriCOG is an independent, non-profit organisation that provides cutting edge research and monitoring on governance and public ethics issues in both the public and private sectors so as to address the structural causes of the crisis of governance in the country.

Our reports, policy briefs and overall work add value to anti-corruption and governance reform processes in Kenya by stimulating policy discussion and supporting evidence-based advocacy and mobilisation work of our partners.

Background:

The adoption of Kenya’s new Constitution marked a significant milestone in Kenya’s reform process. The new constitution not only increases Parliament’s capacity and independence, but it also strengthens parliamentary oversight over the Executive.

In spite of these achievements, the impact of new constitutional dispensation and provisions on the role and structure of Parliament, particularly vis-à-vis the Executive, is yet to be adequately understood both within and outside of Parliament.

It is necessary that the implications of these changes for the operations of Parliament and in particular the targeted watchdog committees be clearly understood so that appropriate support activities can effectively be carried out. 

The assignment

AfriCOG invites applications from suitably qualified persons for a 
consultancy opportunity to conduct an initial scoping study.

The project responds to the need to analyse the impact of the new constitution, specifically on the work of oversight committees both internally as regards operations, procedure and relationship with parliamentary standing orders, and externally with regard to relations to the Executive, public scrutiny and public participation.

The analysis will enable the designing of appropriate support mechanisms and programme interventions to Parliamentary Oversight Committees, especially, the Public Accounts Committee (PAC) and the Public Investments Committee (PIC).

AfriCOG’s proposed intervention is critical because there is little, if any, structured inquiry or real appreciation of the implications of the changes proposed in the new constitution and for the operations and role of parliament and its committees.

Scope of work

The consultant will:

  • Produce a situational analysis on the state and operations of parliament and the key oversight committees and identify the necessary changes in their capacity and operations as stated in the new constitution;
  • Propose key target committee(s) for the interventions
  • Propose ways of ensuring public participation
The scoping study will:
  • Identify and outline opportunities for increasing the efficacy of parliamentary oversight committees in the context of Kenya’s new constitution
  • Analyze the obligations of, and key limitations to the efficacy of parliamentary oversight committees under Kenya’s new constitution
  • Undertake a comprehensive review of the working of oversight committees, their roles and effectiveness in the context of the new Constitution
  • Identify gaps that may affect the efficient functioning of the oversight committees
  • Broadly outline the implications of the newly reconstituted oversight committees for parliamentary Standing Orders
  • Assess current approaches to supporting the work of parliamentary oversight committees
  • Identify opportunities for the Civil Society to engage with parliamentary oversight committees in the context of the new Constitution
  • Identify gaps in the capacity of parliamentary staff providing support to the committee(s).
  • Respond to any other related questions.
Time frame:

The study will be undertaken over a 30 day period commencing October 2011.

A detailed time frame will be developed at the start of the assignment.

Methodology:

The assignment will be implemented through various methodologies including:
  1. Desk review of literature, existing reports on capacity building interventions with Parliament
  2. Interviews with key stakeholders
  3. Workshops and meetings with key stakeholders
Outputs:
  • An inception study describing the proposed approach methodology, presenting a detailed plan of action and organisation of the consultancy of 5 pages maximum
  • Summary notes of all meetings with AfriCOG
  • A Report of the scoping study detailing all findings, recommendations and proposed interventions for strengthening the work of Parliamentary Oversight Committees in line with the scope of work as outlined under these ToRs
  • A presentation of the main findings and recommendations of the study to AfriCOG at a date to be agreed upon between Consultant and AfriCOG
  • A presentation of the final report findings from one meeting with key stakeholders
The consultant shall present the reviewed report after incorporating AfriCOG’s comments within 10 days following the last day of the consultancy.

AfriCOG will determine the quality of the report/finished product according to AfriCOG’s standards. make the final determination as to the quality of the submitted product.

Format of reports:

i) The inception report should not exceed 5 pages. The notes to be submitted after each meeting with AfriCOG should be in “bullet point” format and not exceed 2 pages

ii) The final report will contain;
  • An Executive Summary
  • A table of contents
  • A list of Acronyms
  • The Core report and relevant annexes – 30pages max
  • A list of recommendations
  • A list of sources and people interviewed
All reports and accompanying notes will be presented in clear and accessible language. All reports must be submitted in both hard copy and electronic formats, either by email or CD

Key competencies:
  • A Degree in the social sciences preferably political science, law, public administration, public policy or related areas
  • Applicants should demonstrable experience in research
  • Thorough knowledge of the Constitution of Kenya, especially with regards to accountability and functioning of the new parliament
  • Excellent knowledge of parliamentary procedures, structures, standing orders etc.
  • Excellent communication skills, both oral and written
How to apply:

Interested and qualified candidates should submit the following to admin@africog.org
  • Curriculum Vitae: detailing previous relevant research experience on similar or related work, previous publications
  • One page cover letter outlining suitability for the position
  • Three professional referees
Deadline: November 8, 2011
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Field Officer Job in Kenya

CARE International in Kenya is looking for an experienced and highly motivated individual who is result-oriented to fill the following position.

Job Title:
 Family Planning Results Initiative Field Officer

Department / Project:
 Family Planning Results Initiative

Supervisor:
 Program Coordinator 

Location / Duty Station:
 Siaya Office 

Ref:
 FPRI-FO/11/2011 

Grade:
 E- Quartile 1 

Job Summary:

CARE USA’s Sexual, Reproductive and Maternal Health (SRMH) team, in collaboration with USAID, is funding a cohort of projects to design, implement, document and evaluate programs to help demonstrate how changes in social norms contribute to the uptake of family planning.

The overarching goal is increased and sustained use of family planning through integration of social change efforts. This initiative, called the Social Change for Family Planning Results Initiative (the Results Initiative (RI)) is being implemented with teams within the country offices of Ethiopia, Rwanda and Kenya. Family planning activities are being integrated into existing programs, called the anchor program.

In Kenya, the Family Planning Results Initiative has been implemented for two years now, in Siaya district and has been intergrated in HIV services specificially, the Prevention of Mother to Child Transimission of HIV, besides other health program interventions.

The program has entered into Phase two and has demonstrated good reuslts during the mid term review, a report of which is available for review.

The Family Planning Results Initiative Field officer will report to the Program coordinator, FPRI in CARE Kenya.

He/She will suppirt roll out of FP interventions , strengthen and consolidate working partnerships with the community units, community health workers and be part of the team that will strengthen the partnerships with the District Health Management teams to ensure that facility based interventions are implemented and sustained after the end of Phase two, while also ensuring the community based structures (Community Units, Community Health Workers and CSO partners) are capacitated to strengthen social change efforts.

The officer shall implement work plans according to approved program strategy, budget and also ensure innovativeness in strengthening social change efforts.

The officer shall ensure to document all activities, results and immediate outputs of the interventions with a view to demonstrate how social change actions efforts challenge social norms and practices that undermine FP use among other health outcome interventions influence uptake of FP services, as well as how they contribute to sustained empowerment of women and girls.

The officer shall be supportive of individual transformation efforts in the social change initiatives, embrace team work and participatory methodologies in all engagements with FPRI staff and external partners.

Tasks and Responsibilities:

1. Coordination of Family Planning Results initiative and integrated HIV, RH and Maternal health activities at facility and community level within geographical coverage allocated.

1.1.
 Develop work plan based on the approved projects work plan detailing activities to be undertaken, support required from Manager and other team members and implement in collaboration with actors in the projects

1.2.
 Point person for all FPRI activities in the geographical jurisdiction assigned. The holder will coordinate, identify and mobilize stakeholders who will be collaborators in the implementation of activities, oversee activity roll out, implement and sustain knowledge and demand for services

1.3.
 Organize forums and create awareness and understanding of the project activities amongst service providers, community own resource persons (CORPS) and communities served through regular meetings.

1.4.
 Support the manager and acts as the CARE lead in needs assessments undertaken by the project in the area, including those for training needs, facility upgrades and other assessments to be undertaken in the program

1.5.
 Support the FPRI coordinator and manager in the identification of program priorities for consideration in the work plans as well as for use in fundraising for new initiatives or for continued application

1.6.
 Liase with MoH, assist to conduct training needs assessment and identify health workers to be trained from project implementing health facilities.

1.7
 Assist in organizing relevant workshops and participate in training.

1.8.
 Actively participate in the drawing, implementation and supervision of quarterly and annual project implementation plan.

1.9.
 Identify, train and supervise PET groups in project area ensuring that they offer relevant messages to the communities served.

1.10.
 Facilitate the establishment and provision of Family planning services in all selected health facilities within project area and formation of support groups.

1.11.
 Support MoH to ensure effective management of the supply chain for FP commodities to the health facilities so as to minimize service disruptions

1.12.
 Establish and maintain effective follow-up and linkage system for clients identified, with relevant CBOs and collaborators for other services deemed necessary.

1.13.
 Oversee the integration of FP services within HIV, RH, Maternal health (MCH) service outlets and other strategic setups in the health facilities and the community

1.14.
 Facilitate and support formation of support groups, model FP families/couples and lay counselors in their areas of jurisdiction

1.15.
 Responsible for performance of all indicators for FPRI in the assigned project location.

2.
 Implementation and supervision of FPRI activities at the health facilities and the community level.

2.1.
 Oversee the integration of Family Planning education and services within HIV, RH, Maternal Health service outlets and other strategic settings in the health facilities and the community.

2.2.
 Facilitate training of Community own resource persons (CORPS), opinion leaders, established health facility structures and provincial administration on FP using social analysis and action methodologies

2.3.
 Support supervision of trained health workers and community Social Analysis and Action (SAA) facilitators in the selected facilities and community catchment to offer quality FP services.

2.4.
 Promote FP uptake in the community and health facilities through facility based health education talks and social mobilization and sensitization as well as distribution of supplies by program partners

2.5.
 Oversee the activities of CORPS including CHWs, Lay counselors, CBDs and SAA facilitators.

2.6.
 Assist in the development of integrated IEC/BCC materials with integrated messages on PMTCT, Maternal Health, FP and HIV prevention messages.

2.7.
 Facilitate Social Analysis and Action, community and couple dialogues in their areas of operation.

3.
 Data Management, Analysis and Report writing and Responsible for Performance Management for all program Indicators in geographical area of Operation.

3.1.
 Training and orientation of MOH staff, Community health workers and other collaborating partners on data requirements for the program FPRI integration at facility and community levels

3.2.
 Extracting, compiling and analyzing data based on set indicators on a weekly basis and consolidation on monthly basis; and using the data, analyze performance of indicators per facility and division (geographical coverage) to submit timely monthly project activities progress reports to supervisor. Using the data, develop action points and incorporate them in the monthly supervision work plans to address low performance of indicators on a monthly basis.

3.3.
 Identify and document challenges in implementation that would have negative impact and or undermine the performance of the program, identify solutions and implement actions on timely basis to avert negative performance in consultation with program coordinator, manager and other program team members.

3.4.
 Documenting information and write reports of all project activities undertaken at least 5 days after implementation, type and share with project Managers and technical officer. Use information generated by the activities to analyze gaps and plan for appropriate mitigation

3.5.
 Share monthly data on indicator performance to all facilities, discuss and ensure they are aware of the indicators performance and that they are able to identify actions to enhance performance

3.6.
 Timely respond to all data queries arising from facility and community based indicator performance

3.7.
 Maintain an updated data base for all beneficiaries in the assigned area of operations.

4.
 Supervision and management of direct reporting staff.

4.1.
 Support the programs coordinator and RI manager in development of criteria for selection of community health workers and project stakeholders; and participate in the recruitment of the same

4.2.
 Undertake supportive supervision of the trained health workers in the selected facilities to offer quality Family planning and integrated services, while mentoring and training community health workers and CORPS to deliver technically correct and quality services for FPRI.

4.3.
 Support CORPs to develop work plans in line with project targets and deliverables expected and supervise their implementation of the same

4.4.
 Ensure the health facility staffs are updated on all protocols for guiding them in implementing quality FPRI services and any other health services that CARE will be supporting.

4.5.
 Ensure that each facility has copies of updated protocols (in hard copy and laminated where possible) and counseling cards and that they are in use

4.6.
 At least once monthly, undertake data audit supervision to ensure that data is entered correctly

4.7.
 Developing individual operation plans and supervision plans to enhance focused support to health facilities on Family planning activities within the project area.

4.8.
 Organize and participate in planned meetings with health workers and service providers for regular feedback.

4.9.
 Planning with PET groups the performances, oversee, evaluate and give feedback.

5.
 Ensure proper utilization and maintenance of CARE resources.

5.1.
 Managing and accounting of project advance in accordance with CARE’s Finance policy.

5.2.
 Ensure safety and proper use of all CARE property in your possession including motorcycles, vehicles, computers and other equipment.

5.3.
 Ensure proper utilization and maintenance of CAREs properties and assets and ensure that defects are detected and repaired in a timely manner.

5.4.
 Familiarize and work within CAREs regulations and policies and adhere to them during implementation of project activities.

6.
 Linkage and networking with other collaborators.

6.1.
 Establish and maintain a good working relationship with other CARE colleagues and project staff, MOH, CBOs, collaborators, other stakeholders and enhance CARE image.

6.2.
 Liaise with GoK, CBOs, collaborators and other stakeholders as appropriate.

6.3.
 Represent CARE in relevant community development planning meetings.

6.4.
 Actively participate in joint project sessions convened by the project leadership teams as called from time to time.

6.5.
 Enhance team work and synergy in programming and CAREs activities.

7.
 Any other relevant duty duties as assigned by supervisor or management in general 

7.1.
 Perform any other relevant duties as assigned by supervisor or management.

Authority:

  1. Spending Authority: None
  2. Supervision: None
  3. Indirect: External partners and collaborators
  4. Decision Making: on work plan implementation in designated region in consultation with supervisor
Contacts/Key Relationships (Internal & External):

Internal:
 Member of the FPRI program team

External: Community SAA facilitators and community level facilities and structures that enhance social change for FP use

Working Conditions:
 Shall be based Siaya office which has a moderate climate

Academic qualifications:
  • Kenya Registered Nurse /Community enrolled nurse with a working knowledge of PMTCT, RH, FP or Diploma in Community health and Development / social work.
  • At least two (2) years experience in health related work, especially Reproductive Health projects, in an NGO setting.
  • Ability to work with minimum supervision
  • Good interpersonal and communication skills
  • Working knowledge of MS computer packages
  • Must have motorcycle riding skills and experience.
The detailed job description can be reviewed on our website; www.care.or.ke

Applications

If you feel you are the right candidate for the advertised position, kindly send your application indicating the reference number and title of the position applied for along with an up-to-date CV with telephone contacts of three professional referees to:

The Human Resources & Development Manager,
CARE International In Kenya,
Email: Vacancies@care.or.ke

so as to be received not later than 7th November, 2011.

Only short listed candidates will be contacted.

CARE is an equal opportunity employer and promotes gender equity.

Canvassing will lead to automatic disqualification.

CARE International in Kenya does not charge a fee at any stage of the recruitment process. (Application, interview, meeting, processing, training or any other fees).
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