Reservation Sales Agent Kenya Job Vacancies

Job Title: Reservation Sales Agent

Company Profile:
Our client is one of the top 10 travel agencies catering to travel market and they are looking for highly experienced individuals to take up the above position:

Main Responsibilities

Provide superior customer service, answer all questions and be a knowledgeable resource for travel agents and consumers.

Proactively assist travel agents and consumers with problems that might occur on a reservation and work across departments to provide seamless resolution
They handle inquiries about ticket fares, sales and bookings, flight schedules, seat availability and connecting flights, airline policies, government regulations, departure and arrival times, tours, car rentals, hotel accommodations, and reserve seats and cargo space for customers
Recommend services that fit each customer's requirements and must be familiar with routes and schedules of other airlines. They also handle any miscellaneous questions and needs that customers have.
They are also responsible for selling tickets and issuing boarding passes

Required Qualifications and Experience

Diploma in Tours and travel
Additional qualifications in Sales and marketing will be an added advantage
Proven 3 plus years of sales experience in a similar industry
Demonstrative strong service and consultative skills
Demonstrated strong computer proficiency, including typing skills and the ability to navigate through multiple computer systems
Demonstrated strong verbal, interpersonal and listening skills

To apply for this position send your CV to mycv@myjobseye.com quoting the position in the subject line. Kindly also mention your current/ last salary and benefits. Only shortlisted candidates will be contacted

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Reservations And Ticketing Executive Jobs

Job Title: Reservations and Ticketing Executive

Company Profile:

Our client is one of the top 10 travel agencies catering to travel market and they are looking for highly experienced individuals to take up the above position:

Main Responsibilities

Make and confirm travel reservations and sell tickets to passengers
To optimise all front desk and call center activity with guests lead to potential sales outcomes

Ensure reservation and ticketing policies and procedures are correctly implemented
Answer inbound calls from customers, employees, and management to respond to booking queries and to generate future bookings.

Required Qualifications and Experience

5 Years’ experience in an airline or an IATA approved travel agency
Amadeus/Galileo experience is essential
Computer Skills (Ms Office & Web based applications).
Cooperative team worker who can work under pressure, whilst maintaining good questioning,
Listening and up-selling skills.
Customer service driven individuals preferred

To apply for this position send your CV to mycv@myjobseye.com quoting the position in the subject line. Kindly also mention your current/ last salary and benefits.
Only shortlisted candidates will be contacte.

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Tours And Travel Jobs Kenya. Africabs Tours Ltd

VACANCY : TOURS & TRAVEL EXECUTIVE

Africabs Tours Ltd Company is a young company that has raised the bar on corporate transport services, car hire, executive cab, Tours and Travel experience service within and outside Nairobi. We book and take local and international tourists on Safaris and gateways to any part of the country, Tanzania and Uganda. We also assist in hotel bookings and carry out air ticketing services.

The company invites qualified applications to fill the above tours and travel jobs position.

Reporting to the Human Resource, Operations and Directors, the Tours & Travel Executive should be able to
carry out the following responsibilities:

Primary Responsibilities

# Tourism and Travel marketing – internal, local, regional and international
# Dealing with customer itineraries; devising and planning tours, and arranging itineraries;
* Liaising with Tour Operators and other key partners such as hotels and airlines regarding bookings and schedules
# Basic budgeting and budget management – Handling customer orders and payments
# Strategic marketing planning >Corporate identity and branding.
>Brochure and promotional material coordination
# Setting up and or attending exhibitions, seasonal events, travel trade fairs and festivals
# Client relations management
# Manage tour drivers, vans and liaise with human resource on training needs.

Knowledge and Skill Requirements

* University diploma.
* Have at least 2 years relevant experience in a tours and travel organization.
* Must possess professional qualification in Travel and Tourism or IATA/UFTAA certificate
* Sound understanding of the principles of Tourism and travel
* Be proficient in written and spoken Spanish language. Knowledge of additional foreign language is an added advantage.
* Knowledge of the aviation and airline industry – possess knowledge of air travel and ticketing including hands on experience with GDS systems (GALILEO and Amadeus)
* Have excellent internet and marketing skills.
* Should be proficient in the use of Microsoft Office including Word and Excel
* Have an excellent knowledge of African geography especially East Africa
* Strong numerical ability for calculating costs - Experience in producing daily and monthly sales reports.
* Possess good commercial and presentation skills.
* Be able to work under pressure sometimes for long hours and on holidays.
* Be able to work with minimal supervision
* Posses excellent organizational skills and be able to multi-task
* Have the ability to work well as part of a team.

If you believe you are the right candidate for the above position, please send your complete application with CV, Certified Academic and Professional Credentials and other testimonials on or before 28th October, 2011 to:

The Human Resource Manager,

Africabs Tours Limited,
P.O. Box 40377-00100,
Nairobi, Kenya.

Or via email to: hr@africabstours.com
Only shortlisted candidates will be contacted.

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